Susan Ramirez
(Cell) 415-555-1212 susan.l.ramirez@gmail.com (Home) 415-555-1212
Established Vision, Roadmap, and Specifications for a Next Generation Access Router which included fundamental access routing, Firewall, and VPN Capability.
> Evangelized benefits to the customer base, travelling throughout North America, Europe, and Asia to meet directly with customers. Spoke on a regular basis to the Trade Press and frequently quoted in industry publications.
Partnered with Operations to move manufacturing off-shore to take advantage of lower costs. DELOITTE 2000-2005
Services Program Manager, 2003-2005
Delivered all Information Worker consulting projects in Europe, including management of the Deloitte Consulting Services Solutions Delivery practice.
Led the team that delivered $60M of service delivery revenue.
Drove the complete technical, commercial, and financial satisfaction of customers across multiple projects, each up to $2M in value.
Conducted strategic analyses to define business roadmaps. Completely restructured organizations top to bottom: including: new sales and SCM processes; CRM system; competitive, market positioned product portfolios, and centralized agent management and exiting subsidiaries within Europe.
IT and Business Consultant, 2000-2003
Shaped the direction of large, multinational organizations, giving targeted advice on IT strategy that was a perfect fit for the business and lead to highly aligned implementations. Performed a full range of skills from being the architect of major IT solutions to working with board level staff to produce business and IT strategies.
> Delivered leading edge collaborative solutions, utilizing SharePoint and custom Office development.
Led a number of .NET and embedded development projects with blue chip companies.
Conducted initial market analysis, and made recommendations for use of Visual Studio, which set the engineering direction for the next 3 years of product development.
PROCESS AUTOMATION SYSTEMS LTD 1996-2000
Director
Co-founded company to provide technical software services to end users and systems integrators. Company was purchased in 2000 for its recognized leadership in process automation execution, and in visualization software and services.
Served as board level director accountable for delivering all technical services, including P&L responsibility for all projects.
Managed senior level relationships with minority shareholding partner organization during the transition to new organization, successfully handing off responsibility to new ownership.
Obtained $2M in funding to expand the firm based upon company history and ability to execute. VISUAL IMAGES LTD. San Jose 1993-1996
Project and Program Manager
Education and Training
Bryant University, Smithfield, Rhode Island Bachelor of Science, Computer Science, 1993
(Cell) 415-555-1212 susan.l.ramirez@gmail.com (Home) 415-555-1212
Established Vision, Roadmap, and Specifications for a Next Generation Access Router which included fundamental access routing, Firewall, and VPN Capability.
> Evangelized benefits to the customer base, travelling throughout North America, Europe, and Asia to meet directly with customers. Spoke on a regular basis to the Trade Press and frequently quoted in industry publications.
Partnered with Operations to move manufacturing off-shore to take advantage of lower costs. DELOITTE 2000-2005
Services Program Manager, 2003-2005
Delivered all Information Worker consulting projects in Europe, including management of the Deloitte Consulting Services Solutions Delivery practice.
Led the team that delivered $60M of service delivery revenue.
Drove the complete technical, commercial, and financial satisfaction of customers across multiple projects, each up to $2M in value.
Conducted strategic analyses to define business roadmaps. Completely restructured organizations top to bottom: including: new sales and SCM processes; CRM system; competitive, market positioned product portfolios, and centralized agent management and exiting subsidiaries within Europe.
IT and Business Consultant, 2000-2003
Shaped the direction of large, multinational organizations, giving targeted advice on IT strategy that was a perfect fit for the business and lead to highly aligned implementations. Performed a full range of skills from being the architect of major IT solutions to working with board level staff to produce business and IT strategies.
> Delivered leading edge collaborative solutions, utilizing SharePoint and custom Office development.
Led a number of .NET and embedded development projects with blue chip companies.
Conducted initial market analysis, and made recommendations for use of Visual Studio, which set the engineering direction for the next 3 years of product development.
PROCESS AUTOMATION SYSTEMS LTD 1996-2000
Director
Co-founded company to provide technical software services to end users and systems integrators. Company was purchased in 2000 for its recognized leadership in process automation execution, and in visualization software and services.
Served as board level director accountable for delivering all technical services, including P&L responsibility for all projects.
Managed senior level relationships with minority shareholding partner organization during the transition to new organization, successfully handing off responsibility to new ownership.
Obtained $2M in funding to expand the firm based upon company history and ability to execute. VISUAL IMAGES LTD. San Jose 1993-1996
Project and Program Manager
Education and Training
Bryant University, Smithfield, Rhode Island Bachelor of Science, Computer Science, 1993
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