DAVID SMITH 111-222-3333
REFERENCES AVAILABLE UPON REQUEST
12345 Elm Street, Chilliwack, BC VOR 3Z7 davidsmith@yahoo.com
OBJECTIVE
To provide skilful and people-oriented service in a career with Reliable Insurance Company
HIGHLIGHT OF SKILLS AND QUALIFICATIONS
Demonstrated interpersonal skills with people of all ages, cultures and socio-economic backgrounds
Excellent planning, time management and organizational abilities
Proven focus on providing excellent customer service
WORK EXPERIENCE
Claims Adjuster, Reliable Insurance Company, Chilliwack, BC 2009
Provide high levels of customer service through customer contact and follow up
Asses liability in claims, and explain complex insurance issues in simple terms to claimants
Investigate and resolve breach files and contentious liability
Efficiently manage a complex and varied case load
Practicum Student, Reliable Insurance Company, Surrey, BC 2008
Investigate claim files, analyze and identify issues
Compile and write reports to crown counsel recommending charges
Work independently to compile and coordinate case files
Create and structure interviews with claimants
Foreman, Smith Family Painting, Abbotsford, BC 2000 — 2008
Supervise jobs and employees to ensure productivity and quality control
Complete jobs from start to finish with little or no supervision
Listen to customer needs, and consistently exceed customer expectations
Produce superior results in a detail-oriented environment
EDUCATION
Bachelor of Arts in Criminal Justice, University of the Fraser Valley, Abbotsford, BC 2008
Dean's List Honors
Diploma in Criminal Justice, University of the Fraser Valley, Abbotsford, BC 2003
Dean's List Honors
INTERESTS
Photography, Reading, Home Renovations, Traveling Abroad
REFERENCES AVAILABLE UPON REQUEST
12345 Elm Street, Chilliwack, BC VOR 3Z7 davidsmith@yahoo.com
OBJECTIVE
To provide skilful and people-oriented service in a career with Reliable Insurance Company
HIGHLIGHT OF SKILLS AND QUALIFICATIONS
Demonstrated interpersonal skills with people of all ages, cultures and socio-economic backgrounds
Excellent planning, time management and organizational abilities
Proven focus on providing excellent customer service
WORK EXPERIENCE
Claims Adjuster, Reliable Insurance Company, Chilliwack, BC 2009
Provide high levels of customer service through customer contact and follow up
Asses liability in claims, and explain complex insurance issues in simple terms to claimants
Investigate and resolve breach files and contentious liability
Efficiently manage a complex and varied case load
Practicum Student, Reliable Insurance Company, Surrey, BC 2008
Investigate claim files, analyze and identify issues
Compile and write reports to crown counsel recommending charges
Work independently to compile and coordinate case files
Create and structure interviews with claimants
Foreman, Smith Family Painting, Abbotsford, BC 2000 — 2008
Supervise jobs and employees to ensure productivity and quality control
Complete jobs from start to finish with little or no supervision
Listen to customer needs, and consistently exceed customer expectations
Produce superior results in a detail-oriented environment
EDUCATION
Bachelor of Arts in Criminal Justice, University of the Fraser Valley, Abbotsford, BC 2008
Dean's List Honors
Diploma in Criminal Justice, University of the Fraser Valley, Abbotsford, BC 2003
Dean's List Honors
INTERESTS
Photography, Reading, Home Renovations, Traveling Abroad
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